A few days ago we, together with my associates, started a new brand of shavers that currently sells only over the internet. I won't digress about the concept, except that you can get more information here: Raz*War , or on this nice blog post explaining the concept.
We launched the service during the eleventh Brussels beta group and I think people really liked it. So far, so good, we're selling our products and everything run smoothly, except with the payment system.
We use paypal because it's easy to set up, and applications to the big payment gateway are long, cumbersome and they usually reject you when you don't sell 100k€ worth of stuff in a month (this actually describe my application with chronopay). But...
Paypal is far from cheap: they basically rip us of a minimum of 0.65€ per transaction. Also, they have a security system wich, in an obscure and unexplained way, can accept or reject someone's credit card based on a calculated "risk" that seems to take into account the amount, card type and e-mail. Customers are then simply disallowed any transaction, receiving the following message:
"The card you entered cannot be used for this payment. Please enter a different credit or debit card number."
... With a perfectly working card. Paypal does not give any explanations, and actually doesn't even reply to my inquiries, and a significant part of our customers have experienced this: needless to say we are looking for another way to
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